SAP and Microsoft this week announced that they will deepen their collaboration to bring the power of generative AI to SAP’s enterprise solutions.
The companies will integrate SuccessFactors and Viva Learning with generative AI technology to benefit human resource (HR) teams and keep employees engaged. SAP will also leverage Microsoft’s Azure OpenAI Service to access powerful language models.
SuccessFactors is a cloud-based human management tool, while Viva Learning is a learning hub in Microsoft Teams.
Better outcomes for hiring and retention
In a demonstration at the company’s annual SAP Sapphire conference this week, SAP showed how HR can leverage the new integration between SAP SuccessFactors and Microsoft 365 to fine-tune job descriptions with additional content. The AI can check for inclusive language and suggest replacements.
SAP will also leverage the Azure OpenAI Service API to offer prompts to interviewers within Microsoft Teams with suggested questions based on a candidate’s resume, the job description and similar jobs.
In addition, employees can conduct natural language queries in Viva Learning for personalized learning recommendations. These are generated using data and learning courses in SuccessFactors, as well as the employee’s career and development goals.
“We’re building on our long-standing cloud partnership with SAP and bringing together the power of Microsoft 365 Copilot with SAP SuccessFactors solutions to transform how organizations attract and develop their most important resource – their people,” said Satya Nadella, chairman and CEO of Microsoft in a recorded interview.
“Embedding generative AI and intelligent chatbots in our products is about two things. First, increasing the productivity for the billions of end users working with SAP software, and second, opening up new game changing capabilities for all business functions,“ explained Christian Klein, CEO and member of the Executive Board of SAP SE.
Though relatively limited for now, the AI integration offers a tantalizing glimpse of AI-powered enterprise software. Indeed, SAP says its announcement is a model for how AI tools can work to enhance the power of data and systems in any field.
Pointing to its worldwide footprint and immense data estate, various SAP spokespersons emphasized that these have the potential to significantly enhance the capabilities of large-language models across many industries.
“This is just the beginning. We have many more use cases in the making…. and all of these can be consumed out of the box by our joint cloud customers. It's great to see how our engineering teams are delivering the next level of AI today,” said Klein.
Paul Mah is the editor of DSAITrends. A former system administrator, programmer, and IT lecturer, he enjoys writing both code and prose. You can reach him at [email protected].
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